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7 March 2019

Mexico pushes mobile payments to help citizens, creating possible fintech opportunities

The new socialist government of Mexico is hoping that financial technology will help lift people out of poverty.

President Andres Manuel Lopez Obrador has recently announced measures to use fintech to make financial services more affordable in a nation where more than half the population don’t have a bank account. The plan is for the central bank to create a digital payments system that will allow citizens to make and receive payments through their smartphones free of charge.

"In the future, it will no longer be necessary to have a bank in the sense of a traditional, established bank," said Arturo Herrera, Mexico's deputy finance minister. "Mobile phones will become banks."

In other emerging markets, such as China, India and Kenya, phone-based banking has proven a hit among the poorer residents. Those efforts have been driven by private sector companies that offer user-friendly, affordable apps. Mexico's state system may not prove to be as nimble and easy to use and it will initially need help from the very same banks that have historically used pricey fees to shut out low-income Mexicans.

Mexico's inconsistent telecoms networks could also prove an issue although phone and internet coverage have improved in recent years.

“Mexico has a lot of the key ingredients to succeed, but it's not plug and play," said Monica Brand Engel, a partner at Quona Capital, a global venture capital firm that invests in fintechs focused on the unbanked in emerging markets.

An estimated 42 million Mexicans are without accounts. The steep fees, past scandals and the prospect of staying off the radar of tax collectors have put many off the idea of using the country's mainstream banks. This hobbles Mexico's growth. Coffee farmer Martin Romero is a prime example of why. His small town in the state of Oaxaca, one of Mexico's poorest, has no bank branch. Romero is paid in cash. He travels hours to pay bills and is unable to save or borrow for larger expenses.

"Of course I would like a bank account," Romero said. "That way we could save at least a little of what we earn."

While many Mexicans applaud Lopez Obrador's push, some fintech executives are grumbling about getting shut out of the loop. To use CoDi, consumers must have an account with an institution participating in Mexico's existing interbank payments system, which will power the new platform. Jaime Cortina, director of operations and payments at the central bank, said the goal was to develop a payment method that Mexicans could use to make payments between each other, in shops and online.

Already within the system are established institutions such as BBVA's Bancomer, Banco Santander and Citigroup Inc's Citibanamex. Fintechs that want to join need an electronic payment institution license, a process that new players fear could take up to a year. That presents unbanked Mexicans with a bizarre Catch-22: to access the government's free mobile payments system, at least initially, they would have to open accounts with banks that many do not want to join or cannot afford in the first place.

Adolfo Babatz, CEO of payments startup Clip, said Mexico's government should be looking to fintech entrepreneurs to bring true innovation to the financial system, not banks that have benefited from high barriers to entry. His Mexico City-based company has created a low-cost mobile credit card reader that fits on smartphones.

Mexico should "look at the examples from the rest of the world," Babatz said.

For example, in Kenya the mobile payment system M-Pesa was launched in 2007 by a private company, mobile network operator Safaricom. M-Pesa is now a bank account for millions of users. In China, hundreds of millions of previously unbanked consumers have flocked to Alipay, the payment app owned by Alibaba affiliate Ant Financial.

Low-cost banking alone may do little to lure Mexicans out of the shadows. An estimated 90 percent of transactions are done in cash and over 50% of people work off the books.

"People who work and live in the informal economy do not want to be taxed," said Carlos Lopez, director for retail strategy and new digital business at Mexico's largest bank, BBVA Bancomer.

Herrera, the deputy finance minister, says that the government is making efforts to reduce cash in circulation to cut down on money laundering and corruption, and to draw more people into the formal economy. He said the administration plans to transition to direct deposit or digital wallets to dispense welfare benefits over the next 18 months. At present, many Mexicans rely on government-issued cards that can be used at ATMs to withdraw their benefits in cash. He also expressed optimism that fintechs would bring needed competition to the money transfer business, reducing the cost of remittances.

Stefanie Eschenbacher and Anna Irrera via via Reuters.

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Mexico Pushes Mobile Payments